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Privacy Policy

What sort of information do we collect?

When you register on our site, place an order or subscribe to a newsletter, we will collect information from you. You may be asked to enter your name, mailing address, email address, phone number or credit card information. You may also use our site anonymously without placing an order, subscribing to
a newsletter or registering on our website.

What will we use your information for?

Any of the information we collect from you may be used to:

  • Personalize your experience. We’ll be better qualified to respond to your individual needs if we know a little more about you.
  • Improve customer service. With your information, we can respond to customer service requests and support needs more effectively.
  • Improve our website. We strive to provide you with a seamless shopping experience, and so we use information about your shopping habits to make changes to our website and streamline the process.
  • Send periodic emails. When you provide an email solely for order processing, it will only be used to send information and updates that relate to your order. If you sign up for our email newsletter, you’ll receive occasional deals, company news and other things we think you might enjoy.
  • Process transactions. The information you provide us for the purpose of processing transactions will never be sold, exchanged or transferred without your consent for any reason other than the express purpose of delivering the product or service you’ve ordered.

How do we protect your information?

We use a variety of security measures keep your personal information safe and secure when you place an order with Shop-A-Candle.

All sensitive/credit information that you supply to us is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. Our secure payment gateway provider only allows database access to those with special rights who are required to keep the information confidential. 

After a transaction, your credit card information will not be stored on our servers.

Use of Cookies

We do use cookies on the Shop-a-Candle website. Cookies are small files that are transferred to your computer’s hard drive through your Web browser (if you allow) that enable us to recognize your browser and capture and remember certain information, such as the items in your shopping cart and your preferences. We then compile aggregate data about traffic and interaction so as to offer a better shopping experience in the future.

We may also contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use any information collected on our behalf for any other purpose than to help us conduct and improve our business.

Do we disclose information to outside parties?

Shop-a-Candle does not sell, trade, or transfer personally identifiable information to outside parties. This does not include the third parties we have trusted to assist us in operating our website and running our business, so long as those parties have agreed to keep this information confidential. We may also release your information when we believe release is necessary comply with the law, enforce our site policies, or protect our rights or the rights of others. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act

Shop-a-Candle is in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). As such, we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to
their information at any time by logging into their control panel and going to the 'Edit Profile' page.

Terms and Conditions

Please also visit our Terms and Conditions section for more information on disclaimers and limitations of liability that apply to the use of our website.


By using our website, you agree to our privacy policy.


If you have any questions about this privacy policy, feel free to contact us by using the information

688 State Rt 17k
Montgomery, NY 12549
United States

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 01/2/2017